Extend a few clinicians across the whole panel.
In a value-based practice the math is brutal: a handful of clinicians, hundreds of patients each, and the ones who decline rarely call in. Family Guardian AI does the between-visit reaching out — every patient, on a regular cadence — and hands your clinicians a short, ranked list of who actually needs them. It extends your team. It does not replace it.
- HIPAA-compliant
- BAA-ready
- CPT 99490-native
- Transparent AI
One clinician's morning
The whole panel was called. This is the part that needs a person.
Swelling in his ankles and short of breath lying down. Paged to you now, with the call summary attached.
Out of test strips and skipping checks. In your review queue with the context ready.
Doing well, taking everything as prescribed. Logged — no action needed from you.
A few clinicians can't call a whole panel.
Value-based primary care lives or dies on keeping patients well between visits — but the people who could make those calls are the same people seeing patients all day. The result is a panel that only gets attention when someone shows up, and the quiet decliners slip through. The constraint isn't will; it's clinician hours.
- Each clinician carries hundreds of patients — far more than anyone can check on by hand.
- The patients most likely to decline are the least likely to call in first.
- Time spent calling stable patients is time not spent on the ones who need it.
- Adding clinicians is slow and expensive; the panel keeps growing anyway.
Every one of these is a chance to reach the patient first — before it becomes the expensive version of itself.
More reach per clinician, without more clinicians.
The AI does the part that doesn't need a clinician — the reaching out and the listening — so your clinicians spend their scarce hours where only they can.
Extends every clinician
One clinician's reach stretches across the whole panel. The regular check-in calls happen whether or not anyone had time that day — and your clinician's hours go to the patients who need judgment.
Surfaces only who needs you
Every patient gets called; only the few who are slipping reach your clinicians. The day starts with a short, ranked list instead of an impossible one — with the call's context already attached.
Never replaces the clinician
The AI never diagnoses, prescribes, or makes a clinical call. It reaches out, listens, and routes. Every clinical decision stays with your clinicians — that's the whole point.
The AI does the reaching out. You make the calls.
A clean division of labor: the AI handles the volume, your clinicians handle the judgment.
- 01
It reaches every patient
On a cadence you set, the AI checks in with the whole panel — the between-visit outreach your clinicians never have the hours to do one patient at a time.
- 02
It routes, never decides
Each call is triaged into urgent, worth-a-look, or routine. The AI moves the concern to the right place; it never makes a clinical judgment of its own.
- 03
Your clinicians do what only they can
They open the day to the handful of patients who need a person — and spend their scarce hours on care, not on dialing.
You bill. We document. For panel patients enrolled in chronic care management, each qualifying check-in is structured into the documentation Medicare asks for under CPT 99490, turning the outreach you already need into a supporting CCM revenue line. We generate the documentation, not the reimbursement — and whether a call qualifies depends on your practice meeting CMS requirements.
It extends your care team — it never replaces it.
No workflow runs with real patients until a supervising physician signs it off — enforced in the database.
Every clinical workflow the AI follows is content your supervising physician controls. None of it reaches a real patient until they sign it off. The AI does the reaching out and the listening; your clinicians make every clinical decision — it never diagnoses or prescribes.
- Nothing runs unsignedA workflow can't be assigned to a real patient until a supervising physician signs it off — enforced in the database, not just in policy.
- Your physician, your standardThe supervising clinician is on your side. You decide what the AI covers and where the line sits.
- Urgent reaches a human, fastUrgent signs page a clinician right away; the worth-a-look ones land in a review queue; routine calls are logged and trended.
See it run on your panel. In twenty minutes.
A working walkthrough on your patient mix and your geography — the real product, not slides. We'll show the calls, the escalation path, and the CCM documentation your team would bill.
A real person replies — usually the same business day. No sales sequence, no obligation.