One system, from the call to the care plan.
Family Guardian AI connects five jobs into one path: a voice check-in goes out, it listens for risk, it sorts what it heard, the right concern reaches a clinician in real time, and the call becomes the CCM documentation your team bills — all under a physician sign-off gate your clinicians control.
- HIPAA-compliant
- BAA-ready
- CPT 99490-native
- Transparent AI
From the call to the care plan
How a single check-in moves through the system.
- Voice check-in
James F. · 76 · CHF, CKD
- Listening for risk
Following his condition workflow
- Triaged: urgentUrgent
Routed to the care team now
- In the review queueUrgent
Top of today's care queue
- CCM note draftedReady to bill
Ready for your team to bill
Five steps, end to end — one path.
What happens from the moment a call goes out to the moment it's documented. High level on purpose: the specifics of how it asks and what it escalates stay inside the product.
- 01
The call goes out
A natural voice call reaches a high-risk patient between visits — on their schedule, in plain conversation they actually pick up.
- 02
It listens for risk
As the patient talks, the system follows the clinical workflow for their conditions and listens for the early signs that lead to hospital stays.
- 03
It sorts what it heard
Every call is triaged into one of three buckets — urgent, worth a look, or routine — so nothing important gets buried and nothing routine wastes a clinician's time.
- 04
The right concern reaches a clinician
Urgent signs page a clinician right away. The worth-a-look ones land in a ranked review queue. Routine calls are logged and trended in the console.
- 05
It's documented for billing
Each qualifying call is structured into the documentation Medicare asks for under CPT 99490. You bill; we generate the note — not the reimbursement.
Five parts that work as one product.
Each part is built to stand on its own and to hand off cleanly to the next. Explore any one of them.
Voice check-in calls
Calm, natural calls older patients pick up — the conversation layer that does the reaching out for you.
Learn moreRisk detection & escalation
Listens for the warning signs of decline and gets the urgent ones in front of a clinician in real time.
Learn moreCare-team console
One daily queue that ranks the few patients who need attention — with the context to act on each.
Learn moreCCM documentation
Every qualifying call structured into the note your team bills under CPT 99490. You bill. We document.
Learn moreWorkflows & the sign-off gate
The clinical content the AI follows — and the physician sign-off your team controls before any of it runs.
Learn moreThe sign-off gate wraps all clinical content.
No workflow runs with real patients until a supervising physician signs it off — enforced in the database.
Every workflow the AI follows — what it covers for each condition, what it treats as a concern, how it escalates — is clinical content. None of it reaches a real patient until a supervising physician on your side signs it off. It extends the reach of your care team; it never replaces a clinician, diagnoses, or prescribes.
- Nothing runs unsignedA workflow can't be assigned to a real patient until a supervising physician signs it off — and it's enforced in the database, not just in policy.
- Your physician, your standardThe supervising clinician is on your side. You decide what the AI covers and where the line sits.
- Auditable end to endWho signed what, and when, is recorded — so the clinical content behind every call can be traced back.
It runs alongside what you already have.
No rip-and-replace. We start with a clean, structured export your teams can use on day one, and grow into a deeper connection only when it earns its place.
Runs alongside your EHR
We sit beside your record of truth, not on top of it. Your team works in the tools they already know; the console is a focused surface for what the calls surface.
Structured export today
Call summaries, concerns, and the CCM documentation export as a clean, structured CSV your billing and care teams can drop straight into their existing process.
FHIR on the roadmap
A standards-based FHIR integration is on our roadmap for groups that want a deeper, two-way connection. We'll scope it with you — and we start simple on purpose.
For a pilot, structured CSV export is intentionally the starting point — it's the fastest way to prove value without touching your systems. A standards-based FHIR connection comes next for teams that want it.
See it run on your panel. In twenty minutes.
A working walkthrough on your patient mix and your geography — the real product, not slides. We'll show the calls, the escalation path, and the CCM documentation your team would bill.
A real person replies — usually the same business day. No sales sequence, no obligation.