Platform
One system, from your data to care that gets done.
Nyvora joins what you already have into one record, answers any question about your patients, finds who needs care, reaches them, and moves your quality measures.
Every source becomes one trusted record.
EMRs, data warehouses, claims, labs and uploaded files. Nyvora replaces none of them. It joins them into one record for each patient.
One person, one record
The same patient is matched across every source. When two records only look alike, a person is asked. Nothing is guessed.
Every fact has a source
Staff can see where each fact came from and how fresh it is.
Standard connections
Standard health-record connections, secure links to a data warehouse, and file uploads.
Ask anything. Get answers you can check.
Patient Intelligence answers questions about your patients and your operations, asked in plain English the way you would ask a colleague.
Charts, trends and comparisons
Answers come back as a chart, a trend over time or a comparison across clinics, with the patients behind each number.
Every number has a source
Counts come from your records, never guessed by the AI. Every answer shows where it came from and how it was counted.
A real conversation
Follow-up questions remember what you asked, so you can narrow down without starting over.
Questions staff ask
- “Which heart-failure patients left the hospital in the last 14 days with no follow-up visit?”
- “How do 30-day readmissions compare across our clinics this quarter?”
- “What changed for this patient since we last talked to them?”
Find who needs care, and why.
Programs look across all your patients for who needs a follow-up call, a check-in, a visit or a test.
Approved before patients
Licensed clinicians review and approve every program before it reaches patients.
One plan that stays current
Every program a patient fits becomes one plan. It is re-checked every day, and right after a hospital stay, a new diagnosis or a worrying answer.
Staff stay in charge
Staff approve who joins a program and can adjust a plan within approved limits.
Your escalations, your way
Set who is alerted for each kind of issue, how they're reached, and who covers nights and weekends. Your calling hours and programs are settings too.
What the programs cover
- Transitions of careAfter a hospital or ER visit: the first days home, medicines and the follow-up visit.
- Chronic careOngoing conditions, for example heart failure, diabetes and COPD.
- Prevention and care gapsWellness visits, screenings and overdue tests.
- Behavioral health and social needsHow someone is feeling, and help with things like rides or food.
- Serious illness and end of lifeComfort, support and planning for what matters most.
You choose which clinician-approved programs run for your patients, and new ones are added over time. Each program is reviewed and approved by licensed clinicians before it reaches patients.
Reach patients. Bring in a person when it matters.
Texts handle quick check-ins and reminders. A natural phone voice handles real conversations. Your team gets only what needs a person.
Checked before every contact
Consent, stop requests and calling hours are checked first. Patients can stop any time with one word.
A worrying answer reaches a nurse
The nurse on call gets the patient’s own words. If nobody responds, a backup is paged.
One list for the rest
Refills, record questions and anything a call couldn’t finish go to one list, each with the reason in plain words.
What patients hear
- Calls and texts come under your organization’s name and say plainly that it is an AI assistant.
- Calm and short. It remembers what the patient said last time.
- When a visit is due, it can book one during the call, then confirm it and send a reminder.
- Patients can call or text back any time with a question, a visit request or a message for their care team.
- Easy to stop, with one word, at any time.
- If someone describes an emergency, it tells them how to get help right away, like calling 911, and alerts the nurse at once.
Families, too
With the patient’s permission, Nyvora can talk with a family caregiver: for example a daughter who is her father’s main contact, or a spouse caring for someone at home.
A check-in, in words
- Nyvora
- Hi Ruth, this is the AI care assistant from Example Health Network. Is now a good time for a quick check-in?
- Ruth
- Sure, I have a minute.
- Nyvora
- Last time you said your new water pill made you dizzy. Is that any better?
- Ruth
- Better. I take it with breakfast now.
- Nyvora
- Good to hear. What did your scale say this morning?
- Ruth
- One sixty-four. Up a little.
- Nyvora
- Thank you. I’m sending that to your nurse today so she can take a look.
Move your quality measures.
Nyvora is built to improve your quality measures. It knows which patients count toward each measure and which gaps are open, and its calls ask the questions that close them.
The right questions on every call
A screening that is due, a follow-up visit to book, a medicine to pick up. Each call covers the gaps that patient has open.
Gaps closed in the record
A gap counts as closed only when the visit or test shows up in the patient’s record, not just because a patient said so.
Every contact written down
Each call and text is documented, and signed monthly care summaries can be filed to the chart. We prepare billing paperwork; your organization bills.
One patient, start to finish.
Here is how the five steps work together for one person going home from the hospital.
- 01
Home from the hospital
Nyvora sees the discharge in the records and updates the patient’s one plan.
- 02
A welcome-home call
One call covers how they feel, their new medicines and their follow-up visit.
- 03
A worrying answer
They say they are more short of breath. The nurse on call is alerted and taps Got it.
- 04
A medicine that doesn’t match
It goes to the team’s list with the reason. Nothing is guessed.
- 05
The visit happens
The follow-up visit is booked on the call, then confirmed in the records.
- 06
The result shows
A monthly summary goes to the chart, and leaders see what changed.
Built once. Set up for you.
Your programs, alert rules, data connections and staff roles are settings, not custom code. Each organization reaches patients under its own name and sees only its own data.
How getting started works.
- 01
Connect what you have
Read-only links to the systems you already use. Nothing is replaced.
- 02
Choose your programs and settings
Pick the clinician-approved programs you want, then set who gets each alert, when and how.
- 03
Start with one group, then grow
Begin with one group of patients. Add more as alerts are answered on time.
See the platform with your patients in mind.
We’ll walk your team through each step using the kinds of patients you care for.
Talk to our team