Platform
One system, from the record to the follow-up and back.
LifeWatch resolves the data you already hold into one trusted record per patient, finds the patients who need attention, knows each one as a single story, and follows all of them between visits. Every interaction writes back, so the next one starts better informed.
Four views of the same record.
Not four products. Each view is what the previous one makes possible, and the last one feeds the first.
- 01
Data Refinery
Exports, interfaces, claims, notes, faxes and voicemail become one trusted record per real person. Every value keeps the sentence in the source that states it.
- 02
Patient Intelligence
Start from a measure you already report, or ask in plain language. You get the patients who match, why each one matched, and the evidence.
- 03
Patient Profile
Any patient opens into one story: the clinical record, the operational context, and every conversation LifeWatch has had with them.
- 04
Continuous Follow-Up
Between visits, the population is followed from that context. Routine work completes on the contact. Exceptions reach the care team with the reason attached.
What each contact learns is written back to the record — so the next question, the next profile, and the next conversation start from it.
Most of the work finishes quietly. The right exceptions rise.
The test of the whole system is a Monday morning. Routine follow-up has completed and written itself back. What reaches a clinician arrives with why it surfaced, what was already handled, and the patient's own words.
Handled on the contact
No clinician task createdChronic care
Monthly follow-up completed; adherence recorded per medication
Post-discharge
Cardiology appointment booked and confirmed by text
Medication management
Refill routed to the pharmacy queue that owns it
Care gaps
Screening explained; the prep objection answered; appointment booked
Annual wellness
Eligibility explained; patient declined; reason recorded
High-risk panel
Weekly check-in completed; no change against baseline
Care team review
Post-discharge · day 6
New breathlessness at night, and weight up since discharge
Why it surfaced
- Discharged with heart failure six days ago
- Weight up against her own discharge baseline
- Newly reported breathlessness when lying down
Already handled
- The measurement confirmed with the patient
- Diuretic adherence discussed and recorded
- Transcript written back, triggering sentence marked
Routed to Her own care manager, with the covering clinician copied
Raised because it met criteria written into the program. LifeWatch applies the rule; it does not decide what the rule should be.
The outcome — what the care team decided and did — is written back into the patient's profile. The next contact opens knowing it.
For technical reviewers: why one system, and how it fits what you run
Follow-up fails in the handoffs. So there are none.
In most organizations, finding the patients, knowing them, reaching them, and proving what happened are three or four systems with people carrying files between them. Three things become possible only when they are one.
- 01
The question and the outreach are one motion
The cohort you found is the roster the follow-up works — no export, no re-import, no spreadsheet between the system that identifies patients and the system that reaches them.
- 02
The conversation knows the record
A contact opens with this patient's weight, last result, and what they said last time, because the follow-up reads the same profile the clinician does. Nothing is asked twice because two systems were not talking.
- 03
What happens comes back
The note, the transcript, the actions and the escalation outcome write back into the profile — and into the next question you ask of the population. The loop closes where it started.
It connects to what you run. It replaces none of it.
You keep your system of record
LifeWatch reads from and writes to what you already run. There is no proprietary chart to adopt and no core system to replace.
Standards-based, in both directions
Records arrive over standard clinical interfaces, mapped into the vocabularies you already use, and documentation goes back the same way.
A pilot starts from a file
An export and a folder of documents are enough to begin. The integration follows once the program has earned it.
See it against your own population.
The fastest way to judge this is with a condition your team already manages and a panel you already worry about.
Talk to our team