AI check-in calls that catch high-risk decline between visits.
Family Guardian AI calls your highest-risk Medicare patients between visits, listens for the warning signs that lead to hospital stays, and gets the urgent ones to a clinician in real time — while drafting the CCM documentation your team bills.
- HIPAA-compliant
- BAA-ready
- CPT 99490-native
- Transparent AI
Good afternoon, Dr. Patel
Here's what your panel looks like right now.
Short of breath climbing stairs this week, and up about three pounds since the last call. Took his water pill this morning.
Morning glucose running a little high the last few days. Mentioned she ran out of one of her medications and hasn't refilled yet.
Breathing easier than last week and picked up her refill on time. Good spirits, walking each morning.
- 73 AI calls placed — 61 completed, 9 no answer
- 14 CCM notes ready to bill
- 5 new concerns — 3 red, 2 yellow · 18 positive signals
A sample of our AI voice. Illustrative — not a recording of a real patient call.
High-risk patients don't decline in the clinic.
They decline at home, between appointments, when no one is watching closely enough. Symptoms creep up, a medication gets missed, a small issue becomes an expensive one. Care teams know early contact matters — they just can't call everyone.
- 01Day 9 — skips a dose, feels fine
- 02Day 23 — weight creeping up, ankles swelling
- 03Day 38 — new shortness of breath at night
- 04Day 52 — emergency department admission
Every one of these was a chance to intervene — and a phone call could have caught it.
Four jobs, one connected system.
Voice in, risk out, the right concern in front of the right clinician — and the documentation to show for it.
Voice check-in calls
A calm, natural call your patients actually pick up — on their own schedule, in plain conversation.
Risk detection & escalation
It listens for the signs that lead to hospital stays and gets the urgent ones to a clinician in real time.
Care-team console
One queue that ranks the few patients who need attention today — with the context to act on each.
CCM documentation
Every call is structured into the documentation Medicare asks for under CPT 99490. You bill; we document.
Built for organizations accountable for outcomes.
Family Guardian AI is built for groups that are financially and clinically responsible for patient outcomes.
ACOs
Reach the whole attributed panel between visits and catch avoidable admissions earlier.
Learn moreMedicare Advantage
Proactive member contact at scale, with earlier identification of decline.
Learn moreValue-based primary care
Extend a few clinicians across an entire panel and surface only who needs them.
Learn moreYour clinical team holds the keys.
No workflow runs with real patients until a supervising physician signs it off — enforced in the database. It extends the reach of your care team — it never replaces a clinician, diagnoses, or prescribes.
- Physician sign-off gateNo workflow reaches a patient until a supervising physician signs it off.
- Real-time escalationUrgent signs page a clinician right away; the rest is logged and trended.
- HIPAA-compliant, BAA-readyEncrypted in transit and at rest; a BAA before any real patient data flows.
See it run on your panel. In twenty minutes.
A working walkthrough on your patient mix and your geography — the real product, not slides. We'll show the calls, the escalation path, and the CCM documentation your team would bill.
A real person replies — usually the same business day. No sales sequence, no obligation.