Give every patient the follow-up their condition requires.
LifeWatch understands every patient, follows them continuously by voice and text, handles routine needs, and brings the right changes to the care team.
LifeWatch does not diagnose, prescribe, or change treatment.
LifeWatch
Care
- Home
- Escalations14
- Patients
- Outreach
Insight
- Patient Intelligence
- Data Refinery
Program & billing
- Care Programs
- Billing
Settings
Regional health system
3,148 patients · 6 programs
Today’s care priorities
Good morning — here’s what your panel looks like right now.
Urgent
14escalations9 patients · 21 signals
Needs review
37items31 patients · 52 signals
Calls & texts today
412in total286 calls · 126 texts
Priority patient queue · open urgent or review items, highest first
Top 5 of 40- Urgent
Maria Hernandez71yCOPD
Rescue inhaler use above baseline, 3 days · “I’ve needed it every morning this week.”
Call
Waiting 22 min
- Urgent
Walter Okafor78yCHFCKD
Weight up 4 lb since Sunday; new ankle swelling
Call
Waiting 41 min
- Urgent
Raymond Castellano66yT2DHTN
Dizzy in the mornings; skipped metformin twice
Text
Waiting 1 h
- Review
Dolores Nguyen82yHTNAFib
Lisinopril refill missed; pharmacy has no request
Clinical data
Waiting 2 h
- Review
James Whitfield74yCKD
Potassium 5.6 on Monday’s lab, up from 4.9
Clinical data
Waiting 3 h
35 more patients with open signals — review in Escalations
Recent outreachLast 24 hours
286 AI calls placed
231 completed · 38 no answer · 17 didn’t connect
51 new concerns
14 urgent · 37 to review · 63 positive
126 text conversations
98 got a reply
Coming up
Today 2:00 PM · Evelyn Marsh · post-discharge day 3
Today 2:30 PM · Harold Byrne · heart failure weekly
Signals · last 14 days · 176 concernsUrgentReviewPositive
48 care notes ready for signature
Required before billing
Top escalation reasonsLast 7 days
- Weight up against own baseline9
- Rescue inhaler use above baseline7
- Missed refill6
Built for health systems, ACOs, Medicare Advantage plans, and risk-bearing care teams.
Care is planned in visits. Health changes in between.
LifeWatch is the layer that follows patients in between: one trusted record, the patients who need attention, one story per patient, and follow-up that handles the routine and escalates the rest.
01Data Refinery
Turn fragmented records into one trustworthy patient layer.
EHR, claims, labs, documents and prior outreach become one record per person, with the source kept on every important value.
Connected sources become one usable patient record.
The Data Refinery →Patient LayerOne record per real person
Evidence
Discharged
Aug 26, 2026
Source
Discharge summary · page 2
Quote verified in source
02Patient Intelligence
Ask the population. Get the patients.
Start from a quality measure you already track, or ask in plain language. You get the patients who match, and exactly why.
Find the right cohort in plain language.
Patient Intelligence →Evidence
Matched because:
- ER visit in last 7 days
- No follow-up scheduled
- High-risk condition
312
matched
Patients match your question with clear, evidence-backed reasons.
03Longitudinal patient profile
Open one patient and the whole story comes with them.
Clinical history, care gaps, prior outreach, signals, and what the patient told LifeWatch last time, in one continuous story.
One patient. One continuous context layer.
The patient profile →Maria Hernandez
MRN 7483921 • 62 y/o • Female
Aug 12, 2026 · 11:30 AM
Discharged
Acute exacerbation of COPD
Aug 15, 2026 · 09:20 AM
Lab result
eGFR 48 (↓)
Aug 18, 2026 · 02:14 PM
Outreach call
Completed – discussed inhaler adherence
Aug 20, 2026 · 10:03 AM
SMS
Appointment reminder sent
Aug 25, 2026 · 08:00 AM
Care gap
Overdue: Spirometry
Today · 07:42 AM
Current signal
Reported more rescue inhaler use, 3 days in a row
Memory
Prefers morning calls. Hard of hearing.
Current context
Watching for COPD flare-up risk.
04Adaptive patient follow-up
Every interaction starts with context.
History, current signals, prior conversations and the care program shape what to ask, when to reach out, how, and when to escalate.
The interaction adapts to the patient, not a fixed script.
Continuous follow-up →decision
Chosen for Maria today
Post-discharge check-in · voice · 9:30 AM
05Closed loop
Most work resolves quietly. The right exceptions rise.
Routine needs are handled on the contact. What meets the escalation criteria reaches the care team with context, and every outcome writes back.
Every interaction makes the next one better informed.
What the care team receives →Handled on the contact
- Appointment booked
- Refill routed to pharmacy
- Reminder sent
Needs a clinician
More rescue inhaler use, 3 days in a row
Above her baseline
“I’ve needed it every morning this week.”
With the context above
Written back to her story
Maria Hernandez
Today
Routine needs handled
Today
Escalated · note written back
Thu 9:30 AM
Next contact
Patient LayerOne record per real person
Evidence
Discharged
Aug 26, 2026
Source
Discharge summary · page 2
Quote verified in source
Where health systems use it.
After a hospital stay
Post-discharge follow-up through the window when patients come back.
Ongoing between visits
Chronic, medication and high-risk populations, at the cadence the condition needs.
Quality and preventive care
Care gaps worked to a booked appointment, and wellness visits scheduled.
Why LifeWatch is different.
- 01
The intelligence comes first
Outreach begins with the patient's longitudinal clinical context, not a call list.
- 02
Every interaction adds context
What patients say becomes part of what the system knows next time.
- 03
Clinical boundaries are designed in
Programs decide what the AI handles and what reaches a clinician. The AI never decides the boundary at runtime.
What it changes for the health system
Avoidable utilization
Changes caught between visits, against the patient's own baseline.
Quality performance
Gaps closed to a booked appointment, written back to the record.
Risk economics
Undocumented complexity surfaced per patient for a clinician to decide.
Clinical capacity
A short, ranked set of findings instead of a queue of calls.
Bring us one population.
One population, one follow-up problem your team cannot staff closely enough. You keep your care model. We agree what the pilot measures before it starts.
Talk to our team